Privacy Policy
Effective Date: March 1st, 2026
Last Reviewed: March 1st, 2026
Eknoor (“Eknoor,” “we,” “us,” or “our”) is committed to protecting the privacy, confidentiality, and dignity of all individuals who interact with our organization, including donors, volunteers, beneficiaries, partners, and website visitors. We comply with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and relevant provincial privacy legislation.
1. Collection of Personal Information
We collect only personal information that is reasonably necessary to fulfill our charitable mission and operational requirements. This may include:
Full name, mailing address, email address, and telephone number
Donation and payment information (processed through secure third-party providers)
Volunteer applications, background check consents, and availability details
Communications with Eknoor (emails, forms, inquiries)
Technical data such as IP address, browser type, cookies, and website usage patterns
We do not knowingly collect personal information from children without the consent of a parent or legal guardian.
2. Use of Personal Information
Personal information is used solely for legitimate purposes, including but not limited to:
Processing donations and issuing official donation receipts
Communicating about programs, services, events, and impact
Volunteer coordination, screening, and training
Compliance with Canada Revenue Agency (CRA) and other legal obligations
Improving organizational operations and website functionality
Preventing fraud, misuse, or security breaches
Information will not be used for purposes beyond those disclosed without consent, unless required by law.
3. Consent
By providing personal information to Eknoor, individuals consent to its collection, use, and disclosure as described in this policy. Consent may be withdrawn at any time, subject to legal or contractual restrictions.
4. Disclosure of Information
Eknoor does not sell, rent, or trade personal information.
Information may be disclosed only:
To service providers (payment processors, IT platforms) under confidentiality obligations
To regulatory or law enforcement authorities where legally required
To auditors or legal advisors for compliance purposes
All third parties are required to safeguard information appropriately.
5. Data Security & Retention
We employ reasonable physical, administrative, and technical safeguards to protect personal information against loss, theft, unauthorized access, disclosure, or misuse.
Personal information is retained only for as long as necessary to fulfill its purpose or meet legal requirements, after which it is securely destroyed or anonymized.
6. Individual Rights
Individuals have the right to:
Request access to their personal information
Request corrections or updates
Withdraw consent or request deletion (subject to legal obligations)
Requests may be submitted in writing to the contact below
